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We accept returns of any unused and unopened merchandise within 5 days of receipt and accept returns of defective merchandise within 14 days of receipt. All returns must be accompanied by a Return Goods Authorization, which may be obtained by contacting a customer service representative either by phone or by e-mail. All manufacturer warranties are honored and claims should be made through PexSupply.com.
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The entire staff at PexSupply is committed to doing everything we can to ship your order out accurately and as quickly as possible. Most orders ship within 1-3 business days and expedited orders go out the same day when placed before 1:00pm EST. If an item is back ordered for any reason, you will be notified via e-mail. Please note in the special instructions at checkout if you need receive your order by a specific date.
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PexSupply.com is committed to providing you with the highest quality products at the lowest prices available. We are committed to competitive prices and will honor our Low Price Guarantee if you find an identical item at a lower price.
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We are dedicated to protecting your order information. Because of this, all personal data that is transmitted through our site is encrypted using SSL or "Secure Socket Layer" technology which encrypts your order information to avoid the decoding of your information by anyone other than PexSupply.
At PexSupply.com, we are committed to protecting your privacy. This means that we will not distribute, sell or rent your name or personal information about you to any third party without your permission.
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Your privacy is of great concern to PexSupply. We use the information you provide to process your order and to ensure that your experience on our site is as enjoyable and efficient as possible. Our primary focus and greatest concern is you, our customer. We respect your privacy and therefore do not sell, rent or loan any of your personal information to any third party.
We are committed to protecting your privacy. We use the information that we collect about you to process your orders and to provide a personalized shopping environment. When you purchase products from PexSupply.com or register for any PexSupply.com services, we automatically place you on our list to receive e-mail updates about special offers, new products, and new services.
A credit card Identification Number is an added safeguard for your credit card purchases. Depending on the type of credit card you use, it is the 3- or 4-digit number printed on the back or front of your credit card. For most online credit card purchases from us, the Identification Number is required information.
MasterCard: Your identification number is the 3-digit number found on the back of your credit card near the signature panel.
Visa: Your identification number is the 3-digit number found on the back of your credit card near the signature panel.
American Express: Your identification number is the 4-digit number found on the far right on the front of your credit card.
R-value is a measure of thermal resistance used to describe the effectiveness of insulation. The higher the r-value, the better the insulation.
Insul-Lock® insulation products and accessories are widely recognized by the HVACR and Plumbing wholesale trade. They offer superior product characteristics such as cold weather flexibility, durable skin surface and exacting manufacturing tolerances.
Insul-Lock® Seam-Seal pipe insulation is an environmentally friendly, CFC-free, flexible elastomeric insulation, pre-slit
with a factory-applied pressure sensitive adhesive. It is black in color and identified as Insul-Lock® Seam-Seal. This superior closed cell insulation is designed to retard heat flow and prevent
condensation when properly installed. Insul-Lock® Seam-Seal pipe insulation is pre-slit with a factory applied
specially formulated bonding adhesive applied to both seam surfaces and comes with convenient built-in release liners which allow for easy installation. Insul-Lock® Seam-Seal has the same excellent insulation properties as standard Insul-Tube® and is used on similar applications such as refrigerant lines, cold water plumbing, roof drains and chilled water systems. Insul-Lock® Seam- Seal can be used with heat tracing/heat tapes.
Insul-Lock uses the pressure sensitive adhesive (PSA) seam-seal system. The PSA system enables the user to fit the tube over the pipe, peel back the release liner and apply pressure to close (starting at the ends and working your way to the center) to install your insulation in seconds! This system guarantees a strong, durable seal without the risk of messy adhesives that could spill.
Insul-Lock® Seam-Seal is non-porous, non-fibrous
and resists mold growth. An EPA registered antimicrobial agent is incorporated into the product providing additional protection
against mold, fungal and bacterial growth.
K-Flex USA elastomeric insulation products are GREENGUARD® certified as low VOC materials, meeting the requirements of the Children and Schools classification, the most stringent requirements. Additionally, all K-Flex USA elastomeric insulation products are GREENGUARD® listed for mold resistance and meet the "mold resistant" criteria.
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At PexSupply.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
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