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We accept returns of any unused and unopened merchandise within 5 days of receipt and accept returns of defective merchandise within 14 days of receipt. All returns must be accompanied by a Return Goods Authorization, which may be obtained by contacting a customer service representative either by phone or by e-mail. All manufacturer warranties are honored and claims should be made through PexSupply.com.
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The entire staff at PexSupply is committed to doing everything we can to ship your order out accurately and as quickly as possible. Most orders ship within 1-3 business days and expedited orders go out the same day when placed before 3:00pm EST. If an item is back ordered for any reason, you will be notified via e-mail. Please note in the special instructions at checkout if you need receive your order by a specific date.
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At PexSupply.com, we are committed to protecting your privacy. This means that we will not distribute, sell or rent your name or personal information about you to any third party without your permission.
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Your privacy is of great concern to PexSupply. We use the information you provide to process your order and to ensure that your experience on our site is as enjoyable and efficient as possible. Our primary focus and greatest concern is you, our customer. We respect your privacy and therefore do not sell, rent or loan any of your personal information to any third party.
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A credit card Identification Number is an added safeguard for your credit card purchases. Depending on the type of credit card you use, it is the 3- or 4-digit number printed on the back or front of your credit card. For most online credit card purchases from us, the Identification Number is required information.
MasterCard: Your identification number is the 3-digit number found on the back of your credit card near the signature panel.
Visa: Your identification number is the 3-digit number found on the back of your credit card near the signature panel.
American Express: Your identification number is the 4-digit number found on the far right on the front of your credit card.
This multi-split standard package includes:
(2)LMN096HVT: 9,000 BTU Ductless Multi-Split Air Cond/Heat Pump - Indoor Unit (Compatible w/ Wired Wall Thermostat)
(1)LMU187HV: 18,000 BTU Multi-Split Air Conditioner/Heat Pump - Outdoor Unit
LG Mini-Split, Duct-Free Air Conditioning Installation & Warranty Info
Pex Supply recommends the installation of all LG Ductless Split Systems to be done by a licensed, trained & qualified HVAC technician with the proper knowledge and background. A trained technician will be able to judge the best location for the air handling (evaporator) unit and also the correct size for the area it has to cool.
Should you experience an issue during the installation or the initial startup of the unit please do not contact the manufacturer. You should have the technician that installed the units contact either Pex Supply or the manufacturer. LG cannot accept any service or warranty calls from anybody but a licensed HVAC technician. We have a full technical support team available to help you throughout the installation process should the need arise.
Pex Supply and LG Electronics U.S.A. cannot be held liable for improper installation and operation of any LG air conditioning product purchased from our company. Should a warranty issue arise where parts will need to be replaced, an installation receipt will be required along with your Pex Supply sales receipt. Failure to provide a receipt or invoice may result in the warranty not being honored.
Note: Warranties on mini split air conditioners only include parts and do not include labor. The licensed HVAC Technician who installs your air conditioner should always provide you with a labor warranty (preferably for a full year to compliment the manufacturers' parts warranty).
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At PexSupply.com, our goal is to bring you the highest quality plumbing, heating and HVAC supplies at competitive prices. Our product catalog includes PEX Plumbing Supplies, Radiant Heat Supplies, VisionPro Honeywell Thermostats, Taco pumps and mini-split air conditioners. If there are items you are looking for but can't find on our website, please contact our Customer Service Representatives & we will do our best to find what you need.
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