PexSupply.com works hard at providing our customers with the best possible customer service. We do everything possible to make your online shopping experience a positive one. Here are some samples of what customers are saying about us.

4/17/2009
I have spent many hundreds of dollars at this site and have always been impressed by the level of service. When I had a problem they responded promptly and exceeded my expectations for service. Their live chat feature is great--takes just a few minutes and they answer all your questions--they even changed an order for me on live chat after I placed it. One satisfied do-it-yourself-er here! - Dr Atomic

4/7/2009
the only place with EVERYTHING for wirsbo pex - fantastic - Brad

4/5/2009
I have ordered from pex on different occasions I have spoken with people on the telephone. I have never had a less than excelent experience with this supplier. Thanks guys great job! - Chris VanDruff

3/27/2009
I found pex supply to have a very easy web site to navigate and was very pleased with the on line live support. Good prices too. Cheaper than my wholesale house and Lowes - Thomas Bauer

3/24/2009
Just wanted to thank you for the fast service. Will be happy to recommend you to anyone that needs your products. Thanks again. - Joe

3/23/2009
I have been looking for three months for a baseboard cover for a heater in one of my rental units. Everyone else I contacted wanted anywhere from $$280 to $350 for a seven foot "decorative" cover - much much more than I neeeded. Pexsupply had exactly what I was looking for, all for about $50. - Dee Hudson

3/23/2009
Rare that you get both a knowledgable staff and an unbeatable price! Customer service was extremely helpful for a diy and the website is well layed out and easy to use. - Brian Cory

3/13/2009
Just wanted to say thank you for the great service and price! I placed my order on Friday and had the faucet installed and working by the following Tuesday and saved over $100.00 compared to local hardware stores! I will most definitely recommend Pex Supply to friends and family. - Patrick

3/3/2009
Great lay-out of the web-site. Check out is very straight forward. The descriptions are great and the "tips" are helpful. My last order shipped fast and well packaged. - Jeff

3/2/2009
Extremely friendly staff and easy website to navigate. - Rob

3/1/2009
Great site, can't find better prices elsewhere, free shipping, easy ordering, great selection, i am glad i was told about this site, got everything for half the price of my nearest retail store. Thank you! - KevinTaylor

2/26/2009
This is a very nice site which is also easy to use. I had no problem finding the parts I needed. Placing items in my cart was easy and entering billing info. was better that most sites I have used. Overall I'm very happy with this site, thank you - David Putzke

2/25/2009
I wa quoted $60.00 for the zone valve motor I bought here for $21.95 I added 2 day shipping and will have enough money left over to take my wife to Applebees for dinner thanks Pexsupply I'll be back - Bill Spinney

2/23/2009
PexSupply has been my primary supplier for hydronic equipment. Prices are good, the on-line ordering system is trouble free, they ship quickly, and they maintain good stocking levels. Highly recommended - Greg Madden

2/11/2009
I enjoyed working / shopping on pexsupply.com I had to call your customer service twice to ask technical questions and found they did not have the answers, however where quick to supply me with the correct numbers to locate the needed info. I will be shopping with you again - Jeramey Osborn

2/10/2009
I ordered a White Rodgers thermostat from PexSupply.com. Their web site did an excellent job of describing the product, the price was significantly lower than that of any competitors, and the termostat was shipped within a day of my on-line order. The thermostat was shipped UPS and arrived at my house in perfect condition. - mdavis820

2/6/2009
My first time ordering a product from Pexsupply and it was easy and fast. Like the low prices and great product selection of top notch brands. Like the ability to talk to a service rep for any questions of concern. Also the web security is important. Thank you for your service - Ed Clark

2/5/2009
I shop via internet to compare prices, and I can tell you that nobody else beats their prices. It is pretty bad when I can buy pex tubing from Pexsupply in New York, and have it delivered to my door in Kansas cheaper than I can go across town and buy it from a plumbing shop! I recommend Pexsupply to all my do-it-yourself friends! - Joe

2/3/2009
I have just placed my fourth order with pex supply.com. I have had nothing but good experiences with this company. There prices are extremely competitive with any local supplier here in the Seattle area. My first order was rather large and contained hundreds of parts, all of which arrived with the order, and several days before I expected it. I am a general contractor here in Seattle and have recommended this company to several plumbing and hydronic heating subs. - James Cogar

1/28/2009
Very knoledgeable company.Great user friendly website. Great customer service rep who assisted me with every step of my purchase. Love the color thumbnail image of each item in shopping cart! - John Giresi

1/27/2009
I have spent too much time on the internet going over and through a whole variety of other web pages to find the product I was looking for and most of the places were too complicated to bring up both the product and the pricing and shipping information so I gave up. Your web page was very simple and very helful.both with product, cost and shipping. thank you. I was at the end of my rope. - larry miles

1/26/2009
Wow!! What an easy site for "anyone to use". All items were explained in detail and made my choices no problem to be sure I had the right parts the first time! I had a chance to speak on the phone to a rep about shipping and she was very eager to help, Great prices and employees too! trust me I will be sure to pass on my ease of ordering and great prices to everyone I can in the industry. Thank you Pexsupply!! - M.J. Paradis

1/12/2009
Mike, Just wanted to thank for you for assisting me in getting my radiant heat installed and for all of your excellent products. Everything is up and running and there's no better feeling as the weather turns than to walk on heated floors. Thank you for your patience in walking me through some of the procedures. Your help was invaluable. If you ever need a reference for the average "weekend warrior" like myself looking to install radiant heat, please feel free to give them my email address. If I can install it, anyone can! Thanks again! - Michael Walker

1/8/2009
As a first time user of PEX pipe and your site, I was amazed at how easy it was to find my way around. The videos were very helpful and each piece of material had a photo. Yes I will use you again and also recommened your company to other contractors. Thank you for all your effort to make it easy for the customers. - John Carroll

12/30/2008
Excellant shopping was able to find almost everything I needed to finish my Boiler. this site is alot better than some of the other sites I have used. Most other sites don't have the varity you have and navagation around their sites is not as easy thanks I will return for my next jobs supplies - Craig Weinkauf

12/26/2008
Pexsupply is an exceptional e-plumbing site. The site is easily navigated, and I have yet to need something that they did not have for pex piping. They ship quickly, and I have not had a problem with them to date. - Leroy

12/20/2008
My order was perfect! The website is easy to use and their use of photos and descriptions allowed me to find what I needed quickly and easily. Nicely organized and easy checkout. - Angelo Mattei

12/17/2008
sometimes it is a little hard to find what I am looking for but shipping and order filling is excellent. I am very satisfied with my purchases and will continue to use and reccommend pexsupply/ - Allen

12/11/2008
Their pricing is very competitive... way more competitive compared to local suppliers for the same products. Their technical assistance has consistently been helpful. Processing and shipping were prompt. Above all they are an American company! - Tom

12/9/2008
Hi Pexers. I've been very happy with the service provided by your web site and company. Finding bits and pieces to make up any order is easy. Prices are very good overall, compared to similar items purchases from local plumbing supply houses. thanks for your service, I'll be back. - Robert Nielsen

12/2/2008
When ordering online with Pex Supply, it has been great. They have what we need and the checkout process works great. I do this all day long and your web site is on top of the list. Thank you for making my job easier.;-) - Bonnie Lehrman

11/20/2008
Excellent website, well layed out and presented. I looked at a lot of websites for the item I purchased and PexSupply definately had the best prices and fair shipping costs. In fact the total for the item I bought was less expensive even when the other websites had free shipping. - Frank Ross

11/18/2008
We have used Pexsupply for all the plumbing and radiant heat fittings for our new home. They have always been prompt, accurate and never backorder. Everything always seems to be in stock and we have never had a mistake on an order. Wish all retailers were as good! - Craig Woloshyn

11/12/2008
Very simple porcess to get what I need without having to spend the day in the yellow pages and on the road trying to find these actuators. Thank YOU!!!!!! - Gary Fickes

10/29/2008
straight forward web page with helpful "howto" information for do it your selfers. have ordered two times before while also using telephone support to answer a few questions ... very professional =) all items sent through ground shipping arrived on time, although some orders were sent on seperate days - fjd

10/29/2008
This is my first order placed. The order was just placed now so they have not had time to ship. When I called Paxsupply for product description and information they were more than helpful and answered my questions in full. They also informed me some of the items are not in stock and will go on a back order - George Deitirch

10/27/2008
Pex Supply has an excellent site that is easy to navigate and locate the items you are searching for. There was additional information available for different products to make an educated decision about your purchase. I will definately shop at Pex Supply when I have additional plumbing to do. - zack

10/22/2008
I 'discovered' Pexsupply.com almost three years ago, and just placed my seventh order in the past two years. An issue with an expired gift certificate was efficiently corrected, and I have not experienced any other issues. Goods are accurately described on their web site, and I've received my orders in good time. Do subscribe to their newsletter, as their discount coupons are invaluable, as is the free shipping on larger orders. - Stephen D. Spratley

10/18/2008
Pex supply is awesome,they have everything I needed and saved alot of money also, compared to all that junk they sell at menards.I will be shopping at pex supply more often.I give them a thumbs up. - ole

9/28/2008
I've ordered about 10 times from them and had no problems. Any problems that I did have, they fixed with no problem. They are very nice to deal with on the phone an they are American speaking (WOW). - zapitgood

9/22/2008
Ordering from Pexsupply is always very easy. Delivery is always prompt and any customer issues are always handeled with easy and efficiency. I never hesitate to use Pexsupply for all my pex needs. - Erik Chorlton

9/21/2008
They have a wide variety of plumbing and heating stuff, including some hard to find items at local supply houses. Prices were fair to awesome on some things, not so great on others. All depends on what you need, but if you can't find it locally, PEX probably has it. - craig

9/17/2008
Shipping is super quick and customer service is stellar. All my plumbing needs can be found in one place. I recommend this supplier to anyone looking for anything and everything pex - Evil2002usna

9/16/2008
Excellent site, The information found on the site is enough for even a novice to design a radiant heat system. The live coustomer support is the iceing on the cake. Very polite and helpful. - Clay McKinney

8/27/2008
Mike and Judi were most helpful. Judi directed me to the proper assistance that I needed. Mike walked me through each product that fit my circumstances. This made ordering online a great experience. I will tell other contractors about pexsupply - Cheryl Sherwood

8/21/2008
all I needed to know were the basics of my installation requirements without the actual charges and time delay of the design process. and I got it from Mike over the phone! I'm doing about 6,000 sq ft of floor so I'll be back!! - eric

8/1/2008
Pexsupply.com is a great supplier living in Northern Arizona my choices for wholesale plumbing supply houses is very limited. This company helps keep me in business. You can also order by phone and the staff is always friendly and wonderful to work with. Thanks Pexsupply.com - Brad

7/30/2008
A very full line of PEX pipe and supplies. I have been buying for several years with excellent service and price. I used other online PEX suppliers until I found this 1-stop site." - J Millard

7/29/2008
The site was very user friendly, and I especially like the fact that I was directed to a secure checkout point where I was able to create a an account. Now if I have to shop here again I have to sign in and proceed.This sure makes it a lot easier for me,now I will wait to see how the shipping turns out." - greg

7/28/2008
Very good web site. Excellent phone service. You get to talk to a real person! Haven't had time to receive my package yet. - Diane Thompson

7/24/2008
Quality product line is extensive, very well cataloged, and described in detail. Prices are below average. Ordering online is made easy, and shipping rates are more than fair. Highly recommended. - Mary Boland

7/23/2008
I called the 800# to check availability and shipping location. A live person answered my call and my questions. It was quick and convenient. No hassle. - J Dirago

7/15/2008
have been using pexsupply for 2 plus years. always good service and prices - powerplay1956

7/8/2008
I use PEX Supply.com because their website has been layed out in a manor that makes it easy for me to find what I want. I perfer them to others because they give me enough information to assure that I am using the correct type of product for the application at hand. They ship the products quickly, charge a fair price and make it easy to deal with them. What else would a customer look for? - Jeffery Berry

7/5/2008
This was a very easy site to use. I was able to locate the parts I required and when I checked pricing I could not find anyone who could match their price. I have book marked this site for future use and would be happy to recommend them. - Jerry Huff

7/3/2008
I have ordered from Pexsupply online twice. The first time I actually saved money and got my item quicker than if I had ordered from one of the other companies listed. They met the price of a competitor, actually had the item in stock (competitor didn't), and sent immediately. The 2nd time, I called and spoke with someone about my needs, was guided in the right direction and ordered online. Quick, easy, free shipping! Couldn't ask for a better deal or customer service. Nice people! - Johnnie Edwards

6/29/2008
I needed a particular item and hopefully a particular brand name. I was able to get both on Pexsupply. My knowledge of these items only fair. The Pexsupply website made me feel I was a pro." - Larry Marsicano

6/14/2008
Awesome supply center for us do it your self types. I could not get my local plumbing supply stores to help me. Everything I need is right here. Job DONE! With the products I want to use. - Samuel Carter

6/6/2008
Pex Supply is a great material supplier, their website is thorough and informative about the products, easy to use. We buy all of our products through them and would highly recommend them to other contractors - JH

6/6/2008
Very good pricing I seen the product in one of the houses that I inspected and he was very happy. Now we will see how the shipping goes and how easy it is to install. There web site was very easy to get around in and I got a real person the first time I call and she was able to answer my questions. - Fred

5/16/2008
We are building our dream house and have talked to many suppliers and found your customer service to be the best. Mike has been very very helpful with information for our new radiant floor and indirect domestic water system. Thank you and please keep up the great work!!! - Darreld Toothman

5/15/2008
I have found PexSupply's prices to be excellent, their selection of in-stock products to be very good, and their service and shipping to be exceptional as well. I would highly recommend them to anyone who needs Pex or other plumbing supplies. - Phil

5/5/2008
As a somewhat experienced do it yourselfer, Pex Supply has made my life easy to install my plumbing system in my lakehouse. I do wish that when certain items are ordered that suggestions be made as to you may need this item to go with the item you ordered. Overall the website is very clear and the service was fast and my entire order was shipped together and had no missing items or wrong parts. Thank you - Doug Mueller

4/29/2008
I enjoy doing buisness with a co. online that has a user friendly site, a good product and a good price. The delivery of their products is handled very rapidly.

4/24/2008
Good site, easy to navigate. -

4/22/2008
Web site is very user friendly. I know from a friend that the service will be very good. -

4/19/2008
this site is very easy to use! I am a web developer. -

4/15/2008
Awesome website & great customer service -

4/8/2008
I am so glad that I found you guys. Your service is outstanding even better then that. Your people are smark kind and always willing to assist however they can. Thank you thank you thank you.

3/28/2008
Wow! Great customer service, and good prices too! PexSupply.com was willing to research additional parts not on their web site. They responded quickly with quotes, and even added the items to their already comprehensive online offerings. Customer service reps have been available without holding, polite, helpful, and return calls quickly. One of the best online merchants I have worked WITH .

3/26/2008
Thank you for responding to my order placement. I also received confirmation from UPS. I wanted to buy a tankless water heater and started at Lowes and Home Depot. They did not have what I was looking for so I searched the Web and your Web site came up and looked like a serious provider of the products I need. I also contacted the US distributor in the new england area who refered me to the Cruse Company in Alabaster, Al. They are the Reps. for the area. I asked for the local distributors, of which I am familiar with and called the normal contacts I call to place orders with. None of which where familiar with the brand of equipment and come up with the information to place the order. I was tired of waiting, so just placed the order with Pexsupply . Please pass this info to your marketing dept. and tell them the money spent on web based marketing is worth it. I own an instrumention business and the creditbility of your web site determin es the acceptance and orders whether you are big or small. -Allen Marshall, President, itcinstrumentation.com

3/24/2008
This was my second purchase with PEX Supply, so far it has been a good experience. The menus are easy to follow and the site is full of useful information. Thanks!

3/17/2008
I bought from you because of your understanding of the amater plumber. Nice follow-up on a discontinued item, fast and flexable.

3/17/2008
Very satisfied with the entire process, including replacement of an item which I ordered the incorrect part number.

3/14/2008
I use pex supply for all my radiant heat jobs. They have always been very good about getting my orders shipped promptly.

3/12/2008
I ordered a grease trap from your company, and recieved it today. I just wanted to thank you. Every aspect of ordering from you was a breeze, and I appreciate that, especially now, while trying to open a bakery. Again, thank-you! -Meri Stacy

3/8/2008
Great company to deal with. Thanks.

3/1/2008
LOOKING FORWARD TO DOING MORE BUSINESS WITH PEX SUPPLY. EXCELLENT RATES AND SERVICE. THANK YOU

2/15/2008
Items are shipped quickly and you are not ripped off on shipping charges. The prices are very good. I recommend ordering from Pex Supply.

2/9/2008
Glad to see a site that is easily navigated, and with the excellent pricing as advertised. A painless experience with PEX SUPPLY. Thank You Very Much - Rich Flanigan

2/5/2008
Very good price for the product I ordered. Shipping only took three business days for ground, very impressed with that. Overall experience was great. Thank you.

2/2/2008
Thank You, for a timley shopping and delivery experience.

1/27/2008
Right product, competitive price, fast shipping, good communication. When I have a larger project of this type I will consider using them AND would definitely recommend FOR small purchases LIKE my heat timer air vent valves.

1/27/2008
I odered the part on Monday afternoon and received it tuesday afternoon. I could not ask for better sevice

1/25/2008
Pexsupply is my supplier of choice for Pex products. The site is easy to use, the materials and products are easy to find, and the prices are competitive or better than other suppliers. The only suggestion I had make IS an expansion OF the product line(more Pex fittings, AND maybe fixtures, too), AS well AS expanded info ON specific products(explanation OF USE, installation, etc. ).Maybe an info page, OR book section ? Overall, a great resource.

1/22/2008
Pexsupply was easy to deal with and has lower prices than any of my local retail suppliers.

1/12/2008
Positive experience -- exactly as described and shipped ROCKET FAST!! Double boxed with lots of padding. Best price on the Web, too!

1/2/2008
everything went as good as it could all fittings,pump,was what i needed and it can at the right time thks.

12/22/2007
I used to shop for my radiant heat supplies at another site. Since I found pex supply I have been thoroughly pleased with the service, shipments and availability of product. Thanks.

12/20/2007
Good Website I saved close to $100 by using the website over my local plummer/heating cooling guy

12/17/2007
I WAS VERY PLEASED WITH THE SPEED OF ANSWERS ON THEIR LIVE CHAT LINE, THIS IS WHY I DECIDED TO BUY FROM THIS COMPANY s

12/13/2007
You had the best price and shipping charge on the internet, at least as far as I could determine after about 20 sites visited on Google.

12/12/2007
One of the best online companies I have dealt with. Very fast service and great product line.

12/10/2007
Easy to order from and great prices

12/6/2007
Very helpful to find lowest price around. Saved us more than $30. Very satisfied!

12/2/2007
Excellent price, free shipping and no tax.

11/29/2007
I place order continuously on the internet and your website is so simple and very user friendly. It took only a few minutes and I was done!

11/29/2007
Well laid out website. Fast to access what I was looking for. Easy to use checkout. What you expect in an online store. DW

11/26/2007
Merchant was easy to get to when I searched for my product on google. When I came to the company page my product was at the top of the list at the published price. Shipping/handling/taxes were prominently displayed and I was very pleased with ease of purchase process.

11/25/2007
Before the survey even came up I was thinking to myself that your site was very easy to navigate through and informative so, A+!

11/24/2007
Telephone contacts were prompt and heelpful.

11/24/2007
3rd purchase from this site. all were good experiences.

11/17/2007
That this is to good to be true. Something bad has to happen. This was so easy and the price was the best I could find anywhere. Shipping was very well priced. Thanks. .

11/13/2007
item shipped on time and was just as describe.

11/9/2007
very well organized and a large number of products

11/8/2007
Thank you... ordered on line....very satisfied with ease of ordering and quick delivery ...arrived less than 48 hours fron placing order..also best prices around.

11/4/2007
great place for what i needed.

10/29/2007
Thank You to PexSupply.
I have an old furnace that needed a circulator pump. The standard Taco replacement pumps have a flange orientation that was 90 degrees out from what I needed. I did no t want TO re - orient the flanges being the furnace was so old.Your company did what many others did not seem like they wanted to or could not AND that was make the call TO the manufacturer TO find out IF they could get the part I needed.You were able TO get me the part, it came IN great condition AND the price was reasonable.

10/25/2007
Fast Service. Pex Supply called me to confirm a color change on my tubing was acceptable before shipping.

10/25/2007
I am very happy doing business with Pex Supply. It was unfortunate that one item was unavailable from the manufacturer, but PEX supply worked with me to find a reasonable substitute.

10/23/2007
I came accross the same exact circulation pump that I ordered from Pex in Home Depot. Your price beat their BY $ 26.50

10/22/2007
Fast service at good prices.

10/16/2007
Prices are good, free shipping made the purchase a no-brainer.

10/10/2007
Painless Order. Will do business with them again.

10/9/2007
Great online purchasing experience.

10/8/2007
Overall really good experience.

10/3/2007
The ordering of the product was easy and product was delivered in 2 days The product worked as described. I am very happy WITH Pexsupply.Thank You.

9/23/2007
had a very good experience ordering from PexSupply.com!



9/19/2007
Good prices.

9/13/2007
good selection; fast shipping Nice easy way to do business.

9/11/2007
Nice easy way to do business. !

9/2/2007
Great Service! Product was received on time!

8/31/2007
It was quick and easy. I had a technical question and they respondly immediately and I had NO HOLD TIME on the phone.

8/25/2007
PexSupply.com has been an easy site to deal with. The search works easy enough and lacing the order is easy. Items are usually shipped fairly fast and well packaged.

8/15/2007
First time using this vendor. Very, very please with the product information allowing an informed decision.

8/5/2007
I was very happy with my purchase. I was also surprise to see how easy it is to order heating and plumbing parts online.

8/3/2007
Smooth deal.

8/1/2007
Great prices and service. thank you.

7/26/2007
Very fast delivery. Great prices. Exactly what you want from an on-line store.

7/19/2007
I am gald I found your website !

7/17/2007
Pex shipped my product ontime, correctly and well-packaged. Great job!

7/12/2007
I really like getting the products so easily and having the help to get it right. I had forgotten two items and was able to call and have those added to my order without delay!

6/21/2007
Stuff is here when i need it, And on-line at night is the only time i have to order thanks bunches - gary@economy hgt.

6/20/2007
Everything came as expected and on time. A very pleasant experience.

6/17/2007
PEXSUPPLY IS OF THE FINEST CO. I HAVE EVER HAD DEALINGS WITH .THEY REMAIN COMMITTED TO CUSTOMER SATISFACTION, AND VALUE, PLUS THEY ALL SEEM VERY FRIENDLY.A RARE FIND IN THIS DAY ! .

6/14/2007
The ZVC406-3 I purchased is in the system and working to save us money every day! .

6/5/2007
The product was a great value and delivery was much faster that anticipated and Free!!! .

5/30/2007
Great experience. No complaints. Just to be clear, everything went so smoothly and expectedly, I did not need to contact customer support. .

5/16/2007
VERY EASY TO PLACE AN ORDER.

5/15/2007
Website is very nicely organized - easy to find items. Order shipped next day. Near perfect execution.

5/11/2007
Thank you to PexSupply for excellent information and help.

5/4/2007
excellent service!

4/30/2007
I am an engineer very picky on who I do biz with ! the knowledge of your staff and professional demeanor they possess is one that I hope continues in the future !!! I will re-visit your site on my next project. Thank you! - Mike Weakley AT&T Engineer .

4/29/2007
Easy to search for the part I needed.

4/28/2007
Quick and easy and the products were throughly explained

4/16/2007
I was really impressed that PexSupply contacted me to advise I had ordered an item that was inconsistent with the type of pipe connections that I had ordered. They got it right the first time and still got my order to me very promptly.

4/12/2007
I was able to find the product I needed VERY quickly. Signing up for an account was also quick and easy.

4/9/2007
As advertised - on time and good quality

4/5/2007
I am assembling a list OF items TO purchase FOR my radiant floor DIY project.You guys have a good prices AND excellent customer support.It is a pleasure TO WORK WITH you. - Oleksiy

4/4/2007
A well organized supplier with a good attitude is the exception rather than the rule today...thanks for being that exception. - Bud Hardman LMP Suncoast Plumbing Inc. St. Petersburg, FL

4/2/2007
Would not it be a wonderful world IF every business TRANSACTION was AS simple AND enjoyable AS my dealings WITH Pexsupply. - Bud Hardman LMP Suncoast Plumbing Inc.St.Petersburg, FL

3/18/2007
I was very happy with my shopping experience and the speed they delivered it. They had the hard to find items I was looking for. Thanks and keep up the good work.

3/14/2007
"Excellent experience - fast accurate shipping"

3/6/2007
"Was completely satisfied with purchase.on time and exactly what i ordered."

2/21/2007
"good service.... "

2/14/2007
"Everything went as well as I would expect it to if I were buying local."

2/9/2007
"I WAS VERY HAPPY WITH MY ORDER"

2/1/2007
"Ordered it on Friday afternoon. On my porch Monday evening. Wow !! "

2/1/2007
"Customer service contacted me to discuss changing products to speed delivery. That was helpful. I would like to see a wider variety of manifold systems offered, and for it to be more clear what type of connections each fitting is intended to be used with. "

PexSupply.com response:
We are constantly in the process of updating additional products to PexSupply.com to give our customers a wider variety of products and manufacturers to choose from. In addition we have a Radiant Heat Learning Center Section on Pexsupply.com to educate our customers on all the different areas of Radiant Heat and Pex Plumbing, including the different types of connection methods.
See the links below for this information
PEX Connections
PEX Manifolds

1/21/2007
"All Web-based businesses could learn a lot about customer service from PexSupply!!! "

1/12/2007
"Thanks Mindy,I bought the QS Compression Fittings and decided I could live with two separate manifolds. I really appreciate your prompt service. For the record PexSupply is by far the best radiant heat parts supplier around. Great prices, fast shipment, and knowledgeable support. ? - Greg

12/22/2006
"very easy to deal with. one time I ordered the wrong fittings for my order and they contacted me to make sure that it was what I wanted, it was wrong and they corrected it saving me from sending it back. I have recommended them to others and have ordered from them several times. They are consistently dependable."

12/12/2006
"Website is very customer friendly. Great service, prompt delivery."

12/11/2006
"The site was easy to navigate, products easy to locate, and was very informative. Customer support responded to my e-mail quickly, and accomplished my requested action instantly. This is the way a business is supposed to run - many do not . "

11/20/2006
"first time buyer, am very satisfied with product and delivery"

11/17/2006
"Great service. I will be placing another order."

11/13/2006
"Experience was wonderful. Great vendor. May help to update tracking information as it ships vs. next day, would have saved a phone call."

PexSupply.com Response
Pexsupply emails all tracking information the morning after an order has been shipped. We are in the process of working on automating our tracking e-mail functionality.

11/8/2006
"never received any tracking information at all my valves came very fast within 5 days but no E-MAIL tracking info at ALL"

Pexsupply emails all tracking information the morning after an order has been shipped. On occasion some E-mail addresses will filter our emails into a customer’s SPAM Email Box.

10/26/2006
"I wish I had found your site sooner."

10/26/2006
"I wish I had found your site sooner."

10/26/2006
"I wish I had found your site sooner."

10/26/2006
"I wish I had found your site sooner."

10/19/2006
I was extremely pleased WITH the service I received FROM PexSupply.com AND I expect TO do business WITH them again.

10/16/2006
"Great prices, fast shipping and excellent products."

10/6/2006
"Found your site to be informative and your prices to be the best!!"

10/1/2006
"We installed 185’ and 8 BB Radiators in one night. My entire system took less than ½ the time because of the pex and we managed to not burn down the house trying to sweat fittings in really tight places. Your knowledgeable employees, reasonable prices and quick delivery were great. I’m sure we will do business again. Thanks again" -John

10/1/2006
"Item arrived yesterday...perfect condition. Just in time to install this weekend. Many thanks" –Jim

9/21/2006
"Reasonable prices and selection. This project was split about halfies with Plumbing Supply Direct, partly on price, partly on selection."

9/20/2006
"The service was remarkable. I ordered it one day and got it the next."

9/4/2006
"Faster delivery than expected."

8/29/2006
"A very well run company."

8/20/2006
"Great product, great price. Delivered just as promised."

8/1/2006
"Thank you, I would like to confirm the order is correct and look forward to receiving this order and placing additional orders in the future. Best Wishes," -Steve

8/1/2006
"I came home today and "Low-and behold" there was my switch. I received the switch in what looks like good shape and I think it is even the right part. Thank you very much, and I hope to do business with you in the future." –Eric

6/1/2006
"Thanks for all your help. I heard your voice-mail message when I came in to work this morning, and I am impressed how quickly you handled our ORDER .We appreciate your excellent service. "-Bob

5/1/2006
"Your company is awesome, professional, courteous, and responsible and I am very impressed I got my order so quickly. You will always be my first choice for my plumbing needs. Thank you for your concern, efforts, and commitment. Please let everyone know that I appreciate your efforts. In the long run you and your company are supporting our efforts in the Global War on Terrorism, as making my life easier allows me to focus my efforts on my profession. Deploying every year and knowing my plumbing will be reliable for my family home IS a great feeling.Thank you [- Dirk]

5/1/2006
"YAHOODEEE - you are my hero! ! ! ! ! !" –Debby

5/1/2006
"Overnight Mr. PEX order arrived a few minutes ago just after 10am our time. We are very happy. Thanks for the great packing job." Great service, great company, -Debby

5/1/2006
"Thanks for the fast reply, the parts arrived this afternoon. My underground sprinkler system is now fixed and my grass and flowers thank you." –Roger

5/1/2006
"Wow! Thanks a lot. That is great service. " –Mike

5/1/2006
"Have received and installed the thermostat as ordered. Thank you for your prompt service." –WH

5/1/2006
"I just wanted to say that I have had excellent service with your company. Every item I have received has been well packed and was shipped quickly. PEX SUPPLY is the best! Thanks again”-Rick

4/20/2006
"Dear Mindy, Thanks for handling the transaction. I was very impressed with the service and products. The boiler job is going well, thanks in part to you and your staff."- Dave at Brick Restoration Services - Dave at Brick Restoration Services

2/1/2006
"I just wanted to compliment you on how fast you shipped my order! It was a pleasure doing business with your company."- Ehlee l - Ehlee

1/1/2006
"What a great website. Easy to use and purchase from. More important, your staff caught my mistake and corrected it then called! Bravo to a great crew. Thanks" -Bill - Bill